Store Operations

From inventory precision to flexible screen designs and robust customer data capture, Retail Pro optimizes your point of sale and store operations environment. You can significantly reduce costs and increase efficiency throughout your organization:

	Point of sale
	Inventory management
	Employee management
	Full back office/central office
	Call center/e-commerce/order fulfillment

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Merchandise Planning and Analysis

Making the right merchandising decisions is critical to driving revenue and margin. With thousands of item/store level decisions to be made each week, you need a merchandise planning solution that has the advanced features to make your life easier. Features like auto-replenishment and auto-transfers, with analytics that can analyze history and optimize replenishment levels. Retail Pro provides one integrated system that produces the actionable information you need to reduce stock-outs, reduce markdowns, and make better business decisions.

Key features include:

	Purchasing
	Allocation and replenishment
	Business intelligence and analysis
	Vendor management
	Pricing
	Promotion planning
	Markdown management
	Open to buy

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Customer Management/CRM

Creating brand-loyal customers is a goal of every retailer. Retail Pro’s advanced customer management and CRM features provide the retailer with unprecedented levels of insight into consumer behavior patterns. By understanding their different purchasing behavior, Retail Pro allows you to segment your customers and provide them with compelling offers that keep them coming back to your stores again and again. It is a unique solution in the industry that finally captures all the data needed for CRM to be truly effective.

	Customer data capture
	Customer segmentation
	Advanced analytics
	Customer scoring and binning
	Customer loyalty programs
	Sophisticated RFM and lifetime value calculations

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Loss Prevention

Preventing theft and protecting assets are critical in today’s retail world. Retail Pro has the loss prevention features you need to dramatically reduce shrinkage, lock down the system, capture events behind the scenes and prevent employee and customer fraud.

	Audit trail
	Reason codes
	Behind the scenes capture of events
	Detailed associate performance
	Permissions, including robust security settings, with flexible users and groups
	Employee aides to prevent ticket switching
	Video loss prevention package which ties video feeds to transactional data...resulting in better case management and increased restitution ability

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Flexible Reporting

Retail Pro offers a wide variety of reports that are invaluable tools for inventory management, sales analysis, targeted customer mailings, and informed purchasing.

Each report area, such as sales or purchasing, has a variety of ready-to-use report designs. Retail Pro also offers a built-in report designer that is easy to use. Designs are easily customized or you can choose to create completely new templates.

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